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IT Jobs in Chicago IL

Global IT Service Manager Consultant- Riverwoods, Contract, 6142

The consultant will develop a Global IT Service Management design and plan for the entire scope of Global IT Service Management services that incorporates COBIT and ITIL best practices, industry trends and evolving technologies.

This will include design proposals for Global Service Management evolution.

Specific deliverables include:

• Research on fulfillment of Global Service Management Requirements• Service Management Topology Designs and Options• Global Service Management Model Recommendations• Identification of Transitional Opportunities• Design Work Plan Input and Recommendations

If qualified and interested in this position, please email kate.lay@addisonsearch.com

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Posted on Thursday, March 25, 2010 permalink.

Service Desk Senior Consultant - Global IT- Riverwoods, Contract, 6141


North suburbs client is looking for a Global IT Service Desk Senior Consultant to assist with the development of a Global IT Service Desk Strategy, Design and Roadmap. This consultant will partner with client North America and Europe Service Managers in the creation of project deliverables.


Candidate Requirements

This consultant will have had similar consulting experience within the past twelve months designing and implementing a Global IT Service Desk solution for other Fortune 1000 Corporations. An understanding of designing and implementing Centralized and Virtualized Service Desks, supporting multiple service providers and 24x7x365, multi-lingual global service requirements is essential. COBIT, ITIL, ISO 20000, or other Service Management Certification is preferred.

Scope of Service

Desk Services• Global Contact Center Strategy• Call-Flow Design• Notification and Communication Design• Self-Service Solutions• Ticket Routing Design• Knowledge Base Design and Strategy• Customer Contact Design• Contact Center Interface DesignDeliverablesThe consultant will develop a Global IT Service Desk design and plan for the entire scope of Global IT Service Desk services that incorporates COBIT and ITIL best practices, industry trends and evolving technologies. This will include design proposals for Centralized and Virtualized Service Desk evolution.

Specific deliverables include:

• Research on fulfillment of Global Service Desk Requirements• Service Desk Topology Designs and Options• Global Service Desk Model Recommendations• Identification of Transitional Opportunities• Design Work Plan Input and Recommendations

If qualified and interested in this position, please email kate.lay@addisonsearch.com

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Enterprise PMO -Infrastructure - Riverwoods, Contract, 6136

North Suburbs client is looking for an Enterprise PMO with Fortune 1000 experience, Global Infrastructure project experience.

Candidate Requirements
This consultant will have had similar consulting experience within the past twelve months designing and implementing a Global IT Enterprise Program Management Office for other Fortune 1000 Corporations. A PgMP, PMP, or other PMI Certification is preferred. An understanding of the PMI methodologies such as PMBOK is essential. Background WK currently has regional or local IT Program Management Offices deployed throughout North America, Europe and Asia. These PMO organizations use various Standards and are at different levels of program management maturity.

Client is looking to expand IT Infrastructures and platforms globally and needs to design a Global IT Program Management Office to support IT infrastructure growth and global business requirements.

Scope of Program:
Management Office Services * Global Portfolio Management Strategy * Project Flow Design * Notification and Communication Design * Self-Service Solutions * Parametric Modeling Design and Strategy * Customer Interaction Design * Global WK Resource Assignment Management Design * Global Project Time Tracking Design Inputs
WK will provide complete current state inventories and portfolio of pending Business IT Projects.

Deliverables
The consultant will develop a Global IT Program Management Office design and plan for the entire scope of IT Enterprise Program Management services that incorporates PMBOK best practices, industry trends and evolving technologies. This will include design proposals for Enterprise PMO evolution. Specific deliverables include: * Research on fulfillment of Global Program Management Office Requirements * PMO Topology Designs and Options * Enterprise PMO Service Model Recommendations * Identification of Transitional Opportunities * Design Work Plan Input and Recommendations

If qualified and interested in this position, please email kate.lay@addisonsearch.com

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ERP PM - Riverwoods, Contract, 6121

6-12 month contract. Client is looking for a General ERP PM, Best Practices Consultant. Optimization and Rationalization, analyze, write business cases, make recommendations to prepare a global business for SAP implementation.

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I3 Telecom PM- Riverwoods, Contract, 6110

Responsible for managing all aspects of a diverse, very complex IT project or multiple IT projects, including project planning, execution, timing, functionality, quality and cost. Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met. Communicates with end-users to provide timely and accurate information and status updates. Projects involve multiple disciplines in the IT function; individuals who manage projects exclusively in one aspect of IT, such as ERP implementation or applications development, should be matched to the specific position for that specialty. Typically requires eight to ten years of related experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES
* Directing and facilitating multiple teams to manage and deliver the project from initiation to completion.
* Plan, schedule, monitor and report on deliverables and activities related to the project.
* Lead the local project team (per country) in determining requirements and translating requirements into relevant documents, functional specifications, and technical designs.
* Leads the global vendor in translating each local contact center’s requirements to deliver a standard implementation
* Participate in the Standards Committee to provide input regarding European requirements, and adhere to Committee defined global Contact Center standards on all implementation projects.
* Manage project costs, budgets, staffing requirements, project resources and project risk.
* Create and implement contingency plans to address risks and mitigate schedule revisions, manpower adjustments, fund allocation and work requirements.
* Controls project requirements, scope and change management issues.
* Weekly and monthly status reporting as required to meet MGTP project reporting standards
* Attends and in some cases chairs weekly status meetings and monthly project and team meetings as required.
* Manages and coaches members of cross-functional teams to accomplish project deliverables, meet established schedules or resolve technical/operational issues

Qualifications:
* Bachelors degree or equivalent.
* Background with Telecommunications business systems and infrastructure
* 10 years Project management work experience with at least 5 years in IT Telephony Project Management.
* Successful direct project management of at least 3 Contact Center Projects exceeding $1 million.
* Proven experience managing local teams and multi-vendor relationships.
* Proven ability to manage the details of multiple projects
* Experience managing multi-disciplinary teams.
* Proven success at managing and controlling the scope of projects through effective change control and scope management processes.
* Track record of managing projects within budget and schedule.
* Track record at effectively implementing and managing formal quality processes in projects.
* Excellent communication (verbal and written), presentation, training and leadership skills.
* Superior analytical, decision-making and problem solving skills with an orientation toward developing actionable, creative solutions that are supported by fact-based analysis
* Proven success in delivering business outcomes and ability to affect change in a matrix organization by influencing the actions and opinions of others
* Exceptional interpersonal skills with the demonstrated ability to engage people at different levels of seniority, different cultures, and across different functions Desirable Requirements:
* Applied knowledge of MS Office suite and MS Project plans.
* Knowledge of Interactive Intelligence (CIC)
* PMI Certification (PMP) or PRINCE2 Practitioner

If qualified and interested in this position, please email kate.lay@addisonsearch.com

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Project Coordinator - 610270- Riverwoods, Contract, 6105

North suburbs client is looking for an IT Project Coordinator for a 3 month contract.

This is a Project Coordinator Role. Under direct supervision and independently, assist and coordinate phases and activities of a larger global project. Responsible for coordinating activities of project team, identifying appropriate resources needed, and developing schedules to ensure timely completion of project. Must be familiar with system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team. Typically requires two to three years project coordination experience.

· Must be expert at Microsft Excel and preferably with other Microsoft prducts such as Powerpoint, Access, Project, etc.
· Global experience a plus.
· IT knowledge and experience a must.
· Must be capable of understanding the big picture while enthusiastic about embracing detail level planning and monitoring.
If qualified and interested in this position, please email kate.lay@addisonsearch.com

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Development Manager/PM- CD1288- Riverwoods, Contract to Hire, 6072

GOVERNMENT CONTRACT WORKFLOW CONSULTANT
POSITION PROFILE
Design new government contracts products and solutions for various information professionals.
Help create the product vision, set the product direction through the documentation of current government contracts workflow in corporations, and participate in cross-functional teams to bring products to market.
You will support the implementation and use of the products and solutions developed.
If you’re a high-level professional with practical experience in the government contracts area within the corporate environment, then we’d love to hear from you!

Responsibilities:
* Develop practical question sets and survey templates based on areas that are targeted in the FAR, DFAR, DCAA audit manual, for example.
*Identify, write and translate product requirements for use by our technology team.
* Define implementation strategy and tactics for product users , provide 1st line functional support and light technical support (not system support) for user issues. This support is required during all phases of product development, alpha, beta and launch.
* Manage user relationships to drive optimal utilization of our products, while maximizing user retention and satisfaction. * Create and share best practice protocols among users.
* Respond to user requests, queries, issues and concerns.
* Coordinate activities development and sales for user specific issues.
* Facilitate and provide direction to cross-functional, cross-department project teams. Address and resolve priority and development issues. Report on progress to upper management.

REQUIREMENTS
* Bachelor degree or greater.
* Minimum 5 years of experience working with government contracts in a corporate setting. Knowledge of all facets of government contracts a must including pre-award/proposals, contract administration and management, and termination. A broad range of knowledge regarding various contract types also is helpful.
* Comfortable working with and demonstrating online products. Previous experience working with software or software development a plus
* Strong communication and project management skills are a must.
* Ability to coordinate and prioritize projects is essential.
* Must have strong interpersonal skills and be comfortable working in a collaborative fashion with management at all levels. Demonstrated adaptablity, attention to detail and excellent analytical, organizational, consensus building skills required.
* Travel up to 30% required. *
If qualified and interested in this position, please email kate.lay@addisonsearch.com

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Posted on Monday, March 15, 2010 permalink.

Manager Asset Tracking, Tools & Integration- Schaumburg, Direct, 5952

This position oversees the development, testing and implementation of Engineering and Network Operations database. The Manager position is responsible for leading the engineering, development, and support for all network asset tools. The Manager is also responsible for development and maintenance of network element screens to capture all aspects of assets (for example, building type, tower type, technology, battery type, EPA information, etc...), asset identification and tracking management, circuit names and connectivity, asset transfer and disposal management, return and repair management, and purchase request / receipt. This position will ensure all aspects of inventory tracking and management is precisely documented using Network Engineering's Gamma NetOne platform and in compliance with established Sarbanes Oxley controls.

Responsibilities
- Oversee the developers who provide system integration efforts and training of associates
- Maintain and lead all SOX compliance efforts as it relates to the asset tracking tool.
- Develop the methodology for documenting critical network operations inventory using the Asset tool database
- Develop a lab environment to ensure that the architectures and system solutions are fully tested and documented.
- Partner with regional operations, switch and network managers and the NOC to ensure the Gamma database is accurate
- Develop a ticketing system in asset tool to ensure field associates to receive automated work orders
- Create linking between asset tool and the NOC Fault Management System, to ensure circuit and facility information can be retrieved and auto-populated in NOC Remedy tickets
- Monitor and manage the barcode process and procedures for all Network Operations associates
- Develop audit techniques to ensure information in the asset tool database is accurate
- Assist with setting the schedule and priorities for audit team pertaining to scanning audits
- Analyze and report on results of scanning audits
- Manage and administer staff
- Ensure the Standards and Gamma webpage are up to date and accurate
- Ensure all documentation regarding Gamma is up to date and accurate
- Hold feedback meetings with all Field Operations and Engineering teams at least monthly
- Update executive staff on accomplishments / jeopardies
- Write performance reviews on all key personnel.
- Oversee the hiring of key engineering resources.
- Develop and manage the capital and Opex budgets for the Security and System Support team.

Qualifications
- Bachelor degree in computer science, electrical engineering, or related discipline is required. Master degree is preferred.
- Must have a minimum of 6 years experience in an application development or operations position.
- Candidate will have a minimum of 3 years of previous managerial experience.
- Strong system technical experience in Oracle PLSQL, MYSQ-c, Visual Basic, HTML, XML, JavaScript, CGI, UNIX, LINUS, Windows. Experience with TCP/IP Network Protocols, Operations Support Systems (OSS) Solutions; IT Infrastructure Library (ITIL),
- Prior experience in project management with the ability to break down complex problems into manageable tasks required
- Ability to build a cross-functional team is required
- Business knowledge of wireless industry a plus

If qualified and interested in this position, please call 312.424.0300 and reference job#5952

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Posted on Wednesday, February 24, 2010 permalink.

Manager UNIX & Database- Schaumburg, Direct, 5924


Unix Manager and Database Admin

Responsible for managing the operations of the technology infrastructure and/or computer center. Ensures the operation is in accordance with established procedures and practices. Monitors performance of computing equipment, coordinates equipment installation and delivery schedules. Identifies requirements for infrastructure and operation expansion based on current and projected activity.

Responsibilities

- Plan and direct optimum utilization of computer equipment, associated hardware computer operations staff to meet the Company's objectives. - Direct the preparation and execution of computer systems operations production procedures. - Develop and manage to Key Performance Indicators. - Plan, schedule and supervise around the clock technology operations including emergency situations requiring the manager's attention after normal business hours to ensure continual computer operations.

- Review operating key performance indicators of computer systems operations resources utilization and performance. C- ommunicate regularly with senior management to report on operations performance. - Maintain open communications with user management to keep them appraised of operational situations that impact or may impact their respective areas. - Develop and maintain relationships with key stakeholders inside and outside National Network Operations. - Establish and maintain appropriate quality control systems for the validation of data input and output.

- Responsible for data processing supplies inventory and procurement. - Maintain and schedule satisfactory equipment maintenance. - Coordinate, schedule and plan the installation of equipment. - Monitor workload of staff to ensure team members are consistently managed and challenged - Play significant role in performance management, either overseeing or actually writing appraisals, giving feedback and helping staff design their career development plans - Actively participate in HR performance measurement processes

- Promote effective teamwork and manage the resolution of interpersonal issues - Identify ways to share resources across business services / processes to promote information sharing and career / skill development through job rotation - Define staffing plans and oversee recruiting process to achieve goals- Implement communication and knowledge sharing process for team members - Refine and enhance technology methodologies and/or standards -Ensure documentation is captured in a document management system; publicize deliverable location to the organization as necessary

Qualifications

- College degree in related technical / business areas or equivalent work experience - 7 to 10 years of relevant professional work experience. Requires 5+ years prior management experience- 6 to 10 years experience in a large environment -- 100+ machines -- required with: Sun Solaris UNIX, EMC Stoage, Veritage Storage Foundation, Storage Area Networks (SAN), Setup, Configure & Support UNIX Servers - Excellent problem solving/analytical skills and knowledge of analytical tools - in one of following areas is desired ;Healthcare, manufacturing, finanacial, telecommunicationsThis is a UNIX not Windows environment

If qualified and interested in this position, please call 312.424.0300 and reference job#5924

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Posted on Tuesday, February 16, 2010 permalink.

PM - virtualization- Riverwoods, Contract, 5917

Responsible for managing all aspects of diverse, medium to moderately complex IT projects, including project planning, execution, timing, functionality, quality and cost. Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met. Communicates with end-users to provide timely and accurate information and status updates. Projects involve multiple disciplines in the IT function; individuals who manage projects exclusively in one aspect of IT, such as ERP implementation or applications development, should be matched to the specific position for that specialty. Typically requires four to five years of related experience.

If qualified and interested in this position, please call 312.424.0300 and reference job#5917

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Manager, Linux- Chicago, Direct, 5914


A large trading organization is looking for a manager / team lead for a direct hire opportunity. The ideal candidate is a great mentor and leader but also has very strong technical background and knowledge in Linux/Unix technologies.


Responsibilities:
· Lead Server Administration teams, including planning and implementing projects, and organizing the allocation of resources
· Develop and implement policies, procedures, and standards
· Plan, design, and manage the deployment of highly available IT infrastructure and associated support services, including Windows and Linux servers, storage, electronic communication systems, and infrastructure services (i.e. authentication, authorization, DNS, NTP, etc.)
· Asset and inventory management for server environments (600+ and growing)
· Develop and advance virtualization strategy


Requirements:
· B.S. or equivalent
· At least 8 years hands on experience with enterprise Windows and/or Linux environments
· At least 3 years relevant management experience
· Excellent communication skills
· Strong understanding of project management principles
· Experience managing vendor relationships
· Experience with Microsoft Active Directory, Exchange, and DFS
· Experience with multiple Unix and Linux flavors, including Red Hat, Ubuntu, and Solaris
· Experience with Windows clustering, high availability, and replication
· Experience managing tape backup environments
· Experience with HP and Dell server and storage hardware
· Basic scripting knowledge desirable (PERL, Powershell, VB, etc.)

If qualified and interested in this position, please call 312.424.0300 and reference job#5914

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Director/VP of IT, Small Environment, Infrastructure- Chicago, Direct, 5910

Downtown client is seeking a Manager/Director of IT. It is a small environment. 40-45 Endusers. Microsoft shop. Need someone that has what it takes to bring the company to where they need to be as it relates to technology. Need a STRATEGIC and HANDS ON person.

These are some of their pending initiatives for this year:
· Implement an onsite redundancy plan
· Infrastructure improvements
· Security enhancements
· Implement Citrix for remote access
· Business Intelligence/Information Management
· Identifying a new CRM

This is a permanent position.

If qualified and interested in this position, please call 312.424.0300 and reference job#5910

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Program Manager - 637- Hoffman Estates, Contract, 5903

Program Manager for Universal MML Program
Required Skills/ Experience:
· Experience leading large, enterprise programs across IT/business boundaries
· Experience developing and managing holistic project plans and costs
· Experience with best practice IT governance processes and controls
· Experience with PPM and collaboration tools to disseminate information
· Experience following best practice portfolio management and project management processes
· Strong leader, process driven, business value delivery oriented
· Ability to lead a matrixed delivery team across both business and IT boundaries
· Excellent written communication skills
· Outstanding oral communication skills, comfortable presenting to large groups and executives
· Extremely organized, high energy
Experience:
· BS in Computer Science required
· 10+ years in an program leadership position with business program delivery responsibility
· 5+ years responsible for implementing project standards, measures, processes and controls

Desired, but not required Skills/ Experience:
· Background in internet program delivery
· PMP certification
· Excellent problem solving and negotiation skills
· Emphasis on continuous process improvement

Daily Responsibilities:
· Ensure program sponsors and stakeholders are kept appraised of project status
· Assign program roles & responsibilities to project team
· Develop holistic project plan with assistance from technology delivery project managers
· Develop holistic project costs to be included in portfolio investment decision
· Develop risk assessment and mitigation plans for project
· Manage risks by implementing contingency plans
· Provide project change management to control scope, timing, cost and performance
· Coordinate with business leaders to implement necessary process changes to support implementation
· Request and confirm resources required for successful program delivery
· Ensure project teams follow approved IT governance and project management processes
· Lead post-program lessons learned sessions to improve process and performance
· Prepare final project report to compare scope, timing and cost to original baselines
· Perform program closeout tasks one final program report has been signed off by sponsors

If qualified and interested in this position, please call 312.424.0300 and reference job#5903

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Manager, Information Systems- Niles, Contract, 5896


Job Summary
We are seeking a Manager, Information Systems, who will be responsible for operational support of our WAN/LAN/wireless network systems, the Cisco IPCC environment, the Corporate server environment, and working in an outsourcing relationship to meet our functional business objectives. This position requires an ability to work well with both business and technical personnel, navigate effectively in an unstructured, dynamic environment and respond well to change. The Manager must collaborate with our team to troubleshoot any issues and be available 24 hours/day, 7 days/week on an emergency basis for troubleshooting and off-hours maintenance activities.

Management responsibilities include:
· Lead a team of 3-5 engineers for the administration and management of UNIX, Windows, VMware, SANS/NAS and Novell and Notifylink systems
· Manage production deployment of Websphere and Tomcat applications
· Manage Autosys job scheduling environment and integration with Mainframe
· Direct staff to provide support for any infrastructure projects and ensure on-time delivery of tasks
· Work with outsourcing vendor to ensure weekly metrics identifying availability and reliability
· Monitor Systems availability with Solar Winds
· Provide 7 x 24 support for all systems

Technical responsibilities include:
· Research, analysis, and implemention of software patches or hardware changes to fix any network, voice, or server deficiencies
· Routing experience in an MPLS environment with an understanding of QoS for IP Telephony
· Lead any design discussions of the network architecture and infrastructure
· Develop network, voice, and server standards
· Perform capacity and resource planning, assessing risks and contingency planning
· Develop effective documentation to clearly articulate technical designs issues/constraints, procedures, etc.
· Involvement in the evaluation of new products and services
· Work with engineers to solve systems and applications stability problems
· Perform other duties as needed


If qualified and interested in this position, please call 312.424.0300 and reference job#5896

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Posted on Wednesday, February 10, 2010 permalink.

PM Creative - 621- Chicago, Contract, 5890


Project Manager for Creative

  • Bachelor's Degree or equivalent in Business, Marketing, with PMP certification desired.
  • 5+ Years of experience in program / project management of marketing, advertising or communications, etc
  • Ability to summarize and communicate details of creative plans in a way in which is effective working with internal and external team members to ensure overall deliveries are met on time and within budget. Ability to drive task level completion to meet deliveries with on shore and off shore teams is crticial in this role.
  • Management of financial tracking associated with external resources utilized for creative, front end or wires development for websites, mobile applications or other solutions.
  • Experience in any of the following areas is desired: publishing, writing, editing, design, art direction, ad agency work, web marketing, print production, teaching, sales vendor management.
  • Requires strong strategic thinking and project management skills
  • Design evaluation skills; writing & editing and proofreading ability, are a plus, but not required
  • Decision-making skills need to be highly optimized to help deliverables with agile work enivronment to met.
  • Proficiency with Microsoft Office, Microsoft Project required
  • Well organized and able to coordinate and prioritize multiple projects simultaneously esssential.
  • Production content experience is a plus
  • Excellent communication skills and strong team player with a problem-solving approach

If qualified and interested in this position, please call 312.424.0300 and reference job#5890

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Product Manager - Web - 623- Chicago, Contract, 5888

Product Manager (PD)


• Management of each individual product lifecycle, from understanding a concept or the current state, assessing gaps, defining key capabilities, working across the organization to develop requirements, working with IT to understand tradeoffs, through product launch and the ongoing management of the product post launch.
• Use market research, customer surveys, and web analytic data to understand customer and business needs, discovering latent gaps, identifying new opportunities to ultimately define a product roadmap.
• Serves as expert on trendsetting practices in e-commerce, retail and home services for product suite to continue to develop new opportunities, including analysis and documentation of competitor best practices.
• Develop cogent and realistic business case scenarios for new product capabilities – to rationalize resource investments.
• Transform complex concepts into executable plans and customer experiences
• Manage product innovation through cross-functional teams focusing on new product capabilities and services.
• Anticipate industry and product trends, capability prioritization and tradeoffs, balancing business needs versus technical constraints.
• Drive implementation of new vendor / product deployments
• Manage key vendor / product relationships – including contract negotiation in partnership with Procurement.
• Build strong relationships across the Online Business Unit business functions, Home Services, along with the IT organization, and vendor community
• Understand complex process and system interdependencies in order to ensure successful product execution


Experience/Education Requirements
• Software product development, with online experience preferred
• Project Management / Program Management
• Merchandising
• Marketing
• Strategic Planning
• 4 year Bachelor’s Degree / MBA preferred
• Business case development


Leadership Principles
• Customer Focus
• Change Management
• Drive for Results
• Teamwork
• Performance Management
• Diversity/Inclusiveness


Business Core Competencies
• Executive Level presence
• Maintains positive attitude, high energy and strong sense of urgency
• Resident expert on cutting-edge customer experience and technology trends
• Effectively leverage and apply best practices to maximize programs’ benefits
• Ability to analyze and align to business strategy


Job Specific Competencies
• Strategic thinker, complemented with ability to develop and communicate solid plan
• Ability to sell concept to internal and external executive management
• Ability to sell / negotiate large-scale projects
• Ability to manage multiple stakeholders
• Ability to create strategic partnerships
• Ability to roll-up the sleeves in an entrepreneurial environment


If qualified and interested in this position, please call 312.424.0300 and reference job#5888

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PM User Experience (UI) - 624- Chicago, Contract, 5887

***********************************************************************************
Project Manager-User Experience


This person is capable of leveraging structured project management techniques to effectively manage small to large-scale projects involving multiple disciplines – UI design, usability testing, information architecture, graphic design, and html/css development. Besides a proven project manager, we are looking for someone that is an effective facilitator, decision maker, problem solver, and a great communicator.


Responsibilities
* Project planning and scope estimation
* Help create detailed project work plans
* Assign tasks to team members
* Help manage demand and resource allocation
* Facilitate, track and monitor activities, milestones and deliverables
* Manage project scope, timelines and deliverables
* Track and manage project related issues
* Help develop, facilitate and monitor delivery processes


Qualifications
* Major experience in a commercial consumer oriented web service development environment
* Sound proven skills and track record in project management.
* Some international experience and with exposure to human factors & usability elements of web development.
* Sensitive to business effects of UI decisions.
* Strong and consistent user focus, demonstrated through unfailingly putting the user and their needs ahead of features and technology.
* Excellent communication skills in verbal, written and formal presentation formats.
* Strong ability to influence and lead thinking up to senior management levels.
* Proven ability to drive effective delivery in cross-functional projects in a fast-moving, high-technology environment working with both internal and external resources.
* Professional Certification (PMP, CMM, ITIL)
* Business Analysis
* UI/Interactive Design
* Usability Testing
* Process Design
* Roadmap Planning
* e-Commerce Development or Migrations
* CSS/HTML, Wireframes

If qualified and interested in this position, please call 312.424.0300 and reference job#5887

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Project Manager- Milwaukee, Contract, 5855

Request Details:
Need additional PM to lead effort of onboarding 65 new dealers (600-800 users). Responsibilities include leadership and coordination of performance testing/tuning, planning and leadership of dealer-specific form development, and leadership for defect correction activities as needed.

Skills: MS Excel, MS Office 2003, MS Outlook, MS PowerPoint, MS Word
Additional Skills: SAP CRM knowledge a plus. Strong communication, scope control, motivation and decision making skills required.

If qualified and interested in this position, please call 312.424.0300 and reference job#5855

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Posted on Friday, February 5, 2010 permalink.

Senior User Experience Designer- Chicago, Direct, 5854

Description
Sr. UE Designers are responsible for working with clients to develop meaningful interactive experiences. This role requires strategic thinking, UE team leadership, and acute communication with all members of the project team. Your past experience with activities and deliverables associated with user centered design allows you to add value to consumer, transactional and corporate web initiatives. Conducting user, stakeholder and competitive research will drive personas and scenarios that will result in conceptual concepts, annotated wireframes, interactive models, prototypes and functional specifications. You will be exposed to web 2.0 paradigms and methodologies that will transform linear UE thinking into a multidimensional experience.

Responsibilities
Plan, coordinate and conduct user research, contextual and ethnographic studies, participatory design and usability testing
Conceptualize and design user interfaces and information architecture using participatory design Produce personas, scenarios, process flows, annotated wireframes, design prototypes, and functional design specifications for complex transactional web applications and portals
Produce scalable taxonomies and metadata tagging for enterprise content management systems
Effectively aggregate and communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually
Shepherd the design process, drive decisions, track issues, and assist in estimating resource needs and schedules
Conduct usability testing and incorporate recommendations into the design
Work closely with development teams to QA development and implementation
Participate as a contributor to an interdisciplinary team that includes other user experience designers, project managers, business strategists, and technical leadership Required Experience
At least five years of user interface design experience
Strong knowledge of user interface design processes and methodology, particularly as applied to web-based applications
Excellent communication and organization skills - must be able to function as a thought leader as well as an individual contributor
Proficiency with design and prototyping tools such as Visio, InDesign, and Dreamweaver
Knowledge of capabilities and limitations of web technologies such as CMS, HTML, JavaScript, Flash, and CSS

Nice to Have
Masters degree in Human-Computer Interaction or a related design or behavioral science discipline
Experience with web 2.0 and rich internet concepts and delivery methodologies

If qualified and interested in this position, please call 312.424.0300 and reference job#5854

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PM- Chicago, Direct, 5852

PM
POSITION OVERVIEW
Project Managers provide day-to-day strategic and tactical leadership for the delivery team on client engagements. Scope of responsibilities span the entire project lifecycle from planning to initiation through execution and tracking and then closing. Managers are responsible for client satisfaction, project delivery, project financials, and team development. Within the discipline of Project Management, the clients Managers apply industry standards, best practices, and client specific methodologies and tools in the delivery of projects. Managers at client must be intelligent problem solvers with strong written and verbal communication skills. Candidates must be self-starters, able to quickly learn and practically apply new knowledge in a fast-paced client driven environment. Managers lead by example and emulate Clients Core Values in the leadership of teams. Managers work closely with Engagement Directors on a project providing project oversight, client management and securing new opportunities within an existing account relationship. Managers are expected to contribute to the larger client community providing thought leadership and developing / refining processes and tools.

RESPONSIBILITIES
Project Management
Determines the project approach and methodology that best suits the task requirements and client environment. Demonstrated understanding and experience with a variety of methodologies from Agile to Waterfall.
Effectively applies client methodologies and tools to project delivery.
Estimation and planning resulting in project plans and detailed project tracking controls.
Identifies and secures resources (internal and contract resources as needed) to provide the right mix of expertise and skills for the project.
Manages day-to-day project operations serving as the Functional/Domain expert on the project team.
Provides quality oversight on deliverables prepared by the project team before submitting to client.
Adept at identifying, quantifying, and managing risk to project delivery.
Provides quality assurance on project documents and client deliverables including knowledge repository management.
Builds and motivating teams by helping individuals maximize their potential. Conducts team engagement reviews and mentors resources. Communication
Serves as the primary day-to-day client and team contact for the project.
Facilitates client working sessions and leads recurring project status meetings.
Serves as the liaison between internal/external teams and keeps all parties well informed of relevant project updated, decisions, actions, issues and risks.
Organized and structured in written and oral communications with an ability to level the communications appropriately for the target audience (from internal team communications to C-level client presentations).
Demonstrated ability to set and manage client expectations. Develops long lasting trusted advisor relationships with clients. Technical Understanding
Understands leading edge Web application technologies including, but not limited to, Rich Internet Application (RIA) technology, mobile applications, and n-tier architectures.
Experience in one of more of the following solution sets: Corporate Sites, Consumer Sites, B2B Sites, RIA/Web 2.0 Applications, Employee Portals, and Marketing Platforms.
Understands the elements of User Experience and the application and benefits of a User-Centered Design process in the delivery of solutions.
Maintains a leading edge understanding of new and emerging technologies and their potential application at the client.

Financial Management
Experience bidding and executing Time and Materials and Firm Fixed Price contracts.
Responsible for time reporting and subsequent client invoicing and collections.
Responsible for project and project accounting using client and clients processes and tools as required per the client environment.
Accurately forecasts revenue, profitability, margins, billing, and resource utilization.
Utilizes the clients pricing model in estimates and proposals. Tracks project progress vs. plan using the clients Financial Tracker. Business Development
Identifies business development "add-on" sales opportunities at the current client.
Leads proposal efforts including project approach, solution design, resource planning, and cost estimation.
Effectively conveys the clients brand and capabilities in both written and verbal business development conversations.

REQUIRED EXPERIENCE/SKILLS
Bachelors degree
8+ years professional experience in consulting with at least 2 years experience in a project / program management role.
Consulting experience delivering web channel solutions at an enterprise scale.
Understanding of user experience design and
Experience serving as the functional subject matter expert on projects based on previous experience and/or the ability to quickly learn and become the resident expert.
Demonstrated experience managing design and technical teams.

NICE TO HAVE
PMI certification
Financial Services or Government / DoD experience
MBA or Masters degree in Information Technologies

If qualified and interested in this position, please call 312.424.0300 and reference job#5852

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Project Coordinator- Evanston, Contract, 5842

Client, growing company is looking for a Project Coordinator for a long term contract. Recent grad, 1-2 years out. Young, sharp, detail oriented, analytical, career driven.

Must have an interest in IT and willing to learn the development process. Definite career path into PM, Iteration Manager, and ultimately the Program Director role.

-Day to day: They will report to a PM and be responsible for 3 main things: 1. Prepping for team meetings. Pulling data, formatting, pulling reports.
2. After meetings putting new project estimates and details together, help track project progress, pulling metrics.
3. Manual Testing - they have a team that has releases 2x a week, they will be testing, filing bugs w/ tech team, retesting. (this can be taught, don't need this exp., but have to be detail oriented/analytical pick things up quickly).

If qualified and interested in this position, please call 312.424.0300 and reference job#5842

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Posted on Tuesday, February 2, 2010 permalink.

Help Desk Manager- Chicago, Direct, 5816

Help Desk Manager

  • 450 users all Microsoft technologies - Exchange, Outlook, Word, Excel, Powerpoint, SQL, Active Directory, etc.
  • Oversee a staff of 4
If qualified and interested in this position, please call 312.424.0300 and reference job#5816

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Posted on Monday, January 25, 2010 permalink.

Director of Development - Interest Rates- Chicago, Direct, 5805

Director of Development

Background must haves:
Must have been a developer who moved up the ranks
Invesment banking experience from a high volume organization
Minimum of 5 years management experience of a 50+ team
Guided a team to cover the entire suite of end-to-end credit trading applications – spanning the Front, Middle and Back Office functions

If qualified and interested in this position, please call 312.424.0300 and reference job#5805

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Front End Development Manager- Chicago, Direct, 5803


Manager of Development

Must have:
* Team Lead or Management experience is a must.
* Code reviews, employee reviews, hiring and firing authority type of person.
* Highly technical: CSS, HTML, XML and Javascript.
* online portfolio


Create clean, precise, browser-compatible code and reusable code libraries
Program Web sites using XHTML/HTML, CSS and XML, including semantic markup practices and table-less designs
Turn business and user requirements into elegant user interfaces and compelling interactive experiences
Create cutting-edge code that align with the architecture of the sites while enhancing the user experience
Work collaboratively on multi-disciplinary team

If qualified and interested in this position, please call 312.424.0300 and reference job#5803

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PM w/ Agile- Evanston, Contract, 5801

3-4 month contract, Project Manager/Team lead with Agile experience. Must be passionate about the methodology. Don't need to be a "scrum master".

Official description and details coming.
If qualified and interested in this position, please call 312.424.0300 and reference job#5801

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PM/Program Manager- Chicago, Contract, 5787

Near north client is looking for a PM/Director of Program Management.

Must Have: eCommerce Online Marketing Experience, understand the delivery process, manage projects and deliverables, timelines. The key to this role will be the relactionship side. Must have client facing experience and reporting directly to Sr VP level.
If qualified and interested in this position, please call 312.424.0300 and reference job#5787

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Posted on Friday, January 15, 2010 permalink.

Project Manager- Milwaukee, Contract, 5777

12-15 years total experience
5-8 years as a PM
Experience of managing WebSphere Commerce based projects required
Very strong written and verbal communication skills required
Experience with a large E-Commerce implementation a strong plus
Experience on large projects or Fortune 500 companies a plus
Previous developer/technical architect background desired
PMP Certification plus
Experience with Agile methods plus
If qualified and interested in this position, please call 312.424.0300 and reference job#5777

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Database Manager- Chicago, Contract to Hire, 5730

Description
Position Summary:
Hired individual will be responsible for managing a team of Database Architects and provide technical assistance to the group as required. This position manages a team of DA's to design, implement, maintain, and document ORACLE databases. Works with DBA's, Project Managers, developers, vendors and users (internal & external) to define project scope and requirements and coordinators all database development activities as well as insure compliance with all corporate adopted system standards and directions.
Responsibilities:
· Overall management and successful, on-time completion of clients database system projects which include data model design, capturing database documentation in Erwin, creation of database objects, producing DDL's performance monitoring, troubleshooting, database and application tuning, security policies, database backup strategy and capacity planning.
· Produce detailed project plans, evaluate DA resources that are needed for projects, estimate project cost and duration based on requirements.
· Work with project teams to develop database requirements and translate them into detailed specifications.
· Maintain the Enterprise data model repository using Erwin Model Mart software and corporate standards in developing databases. Publish data models on the Web.
· Define tasks and design system architecture for new implementations, provide project status information to management.
· Identify opportunities for process and database system improvements and develop a proactive approach to performance issues and capturing performance statistics.
· Follow all current Change Management control procedures between test, development, assurance and production environments. Coordinate testing with other development groups and operations. Identify appropriate level of testing and ensure that testing is complete before signing off.
· Provide support for development and production systems. Assist developers with application design and performance tuning.
· Responsible for staff management, career planning and recruiting. Supervise the work of direct reports.
Requirements
· Proven experience with technical architecture design and development of enterprise-wide applications and databases in distributed environment to include a minimum of 10-15 years experience in Relational database design and administration.
· Experience with Oracle is mandatory, with a special emphasis on data modeling, data analysis and deployment of databases. Erwin skills as well as knowledge and practical experience of Oracle 10G RAC is required.
· Proven management and leadership skills to include managing multiple projects, mentoring team members and staff as well as outstanding administrative management skills with the ability to motivate staff.
· Design of large databases (100+ tables) and 2+ terabytes to include at least 10 years with applications analysis and design.
· Knowledge and practical experience of applications development in distributed database environment.
· Outstanding communication, presentation and documentation skills.
· Must be organized with strong interpersonal skills and comfortable with a projects-oriented environment.
· Strong critical thinking skills, including systems and business analysis, problem analysis and resolution, good judgment and decision making ability.
· Educational requirements include a college graduate in Computer Science. Masters degree is a plus.

If qualified and interested in this position, please call 312.424.0300 and reference job#5730

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Posted on Monday, January 4, 2010 permalink.

PM (CRM) IT Project Manager IV- Riverwoods, Contract, 5717

PM (CRM) IT Project Manager IV

PM with CRM experience.

If qualified and interested in this position, please call 312.424.0300 and reference job#5717

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Posted on Tuesday, December 15, 2009 permalink.

Project Manager (Peoplesoft)- Milwaukee, Contract, 5716

Project Manager (Peoplesoft)


Assignment Description:

Builds and leads teams of IS and end-user representatives to address functional business issues through the use of information technology. Contributes to the growth of employees through coaching and mentoring. Leads others in being attentive to the H-D Vision, Values, Issues and Stakeholders Interests. Effectively leads or manages projects or portfolio's of a large size and critical or complex nature. Effectively balances quality, schedule and cost in the deployment of information technology to address the business needs of the functional areas. Pro-actively exercises management and technical skills to complete projects on-time, within budget and with high quality. Coaches and leads others through the analysis, design, build and implementation phases of projects. Establishes and maintains effective relationships with all levels of end-users and IS personnel. Establishes and communicates a vision for the evolution of their application portfolio's.

Additional Details:
Fill Project Manager responsibilities in the Workforce Portfolio for PeopleSoft (HR/Payroll) and other N-Tier applications as required. Assist with process design, requirements definitions, analysis and design of enhancements. Direct the work of others to develop, code, test and implement the solutions.

Work Environment:
Initial project will involve managing the GIS effort related to Union Contrect changes that take effect in 1Q2010. Experience with PeopleSoft HCM in a Union environment is a requirement. Experience with Time and Attendance systems is desired.

If qualified and interested in this position, please call 312.424.0300 and reference job#5716

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Functional Peoplesoft Lead- Milwaukee, Contract, 5698

Functional Peoplesoft Lead

Assignment Description:

This role will lead HR systems project from the functional perspective in partnership with a project manager from the IS organization. This role will serve both as the PM and Business Analyst to guide the HR organization to define the system changes and new system requirements related to the manufacturing restructuring initiatives. Responsibilities include leading requirements, design, testing, and change managment elements of the project. This role will act is liaison to the IS organization. This role will act as the functional project manager to deliver HR systems capability required for the restructuring of manufacturing. This will include making changes to PeopleSoft HR and Payroll and H-D's custom AS400 Time and Attendance system and the development of new systems for union job bidding and other labor processes

Skills: PeopleSoft

Additional Skills:
Functional expertise in PSoft HR is required. Expertise in Benefits and Payroll desired. Experience with Time and Attendance and recruiting processes desired. Excellent project management, communication, system analysis skills required.

If qualified and interested in this position, please call 312.424.0300 and reference job#5698

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Project Manager- Riverwoods, Contract, 5696

Project Manager
Senior level ITIL Project Manager needed. Northern Suburbs

If qualified and interested in this position, please call 312.424.0300 and reference job#5696

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IT Project Manager III- 610271- Riverwoods, Contract, 5695

The project manager is responsible for defining, leading, and managing operational projects. The position requires a thorough understanding of of Operations Support Activities and will be responsible for managing our operational process improvement initiatives to align with industry standards and the ITIL framework.

The position is responsible for ensuring the implementation of the existing policies and processes defined by the organization. The position is responsible for managing multiple concurrent projects from requriement gathering through launch for ongoing product maintenance activites as well as new product development. This is a senior level position, that will require the ability to juggle multiple projects of varying type, size and scope.

Project management Duties include:
- Assume overall responsibility for project deliverables -Serve as primary contact to project stakeholders
-Establish and maintain Operational resource allocation across all Operational projects.
- Develop and mianing effective cross-functional working relationships
- Establish and maintain a project plan for all project activites. Obtain necessary commitments for the business and dependencies and critical path.
- Incorporate standard change requests practices across projects under management.
- Assist in the identification of all project deliverables. Confirm and validate project estimations and assumptions at key milestones.
- Monitor, report on and act to achieve project convergence to schedule, features and quality. Apply principles of scope, resource, time and quality.

Experience:
* 5-10 years of Operations project management experience; 5+ years experience as a senior developer or business/systems analyst responsibility in a software/systems development environment; 3-5 years experience as an operational support manager; or equivalent combination of education and experience.

Project Management certifications from either the Project Management Institute or a specialized training program encouraged.
* A working knowledge of and experience with Operational Support and well as software development processes and procedures.
* Experience with Content Management Systems strongly preferred.
* A strong candidate will also have experience in an operational support role, including the creation of well defined SLAs and escalations procedures, incident reporting, tracking, monitoring and reporting.
* Experience with process improvement/alignment with ITIL and CMMI experience strongly preferred.

If qualified and interested in this position, please call 312.424.0300 and reference job#5695

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Project Manager Estore/ Ecommerce 610413 - Riverwoods, Contract to Hire, 5683

Project Manager Estore/ Ecommerce 610413
Need an ecommerce/estore Project Manager for a multi billion dollar company.

If qualified and interested in this position, please call 312.424.0300 and reference job#5683

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Posted on Monday, December 7, 2009 permalink.

PM - Functional- Chicago, Direct, 5645

Project Managers provide day-to-day strategic and tactical leadership for the delivery team on client engagements. Scope of responsibilities span the entire project lifecycle from planning to initiation through execution and tracking and then closing. Managers are responsible for client satisfaction, project delivery, project financials, and team development.

Within the discipline of Project Management, Managers apply industry standards, best practices, and specific methodologies and tools in the delivery of projects. Managers must be intelligent problem solvers with strong written and verbal communication skills. Candidates must be self-starters, able to quickly learn and practically apply new knowledge in a fast-paced client driven environment. Managers lead by example and emulate Core Values in the leadership of teams. Managers work closely with Engagement Directors on a project providing project oversight, client management and securing new opportunities within an existing account relationship. Managers are expected to contribute to the larger community providing thought leadership and developing / refining processes and tools.

Responsibilities

Project Management
Determines the project approach and methodology that best suits the task requirements and client environment. Demonstrated understanding and experience with a variety of methodologies from Agile to Waterfall.
Effectively applies methodologies and tools to project delivery.
Estimation and planning resulting in project plans and detailed project tracking controls.
Identifies and secures resources (internal and contract resources as needed) to provide the right mix of expertise and skills for the project.
Manages day-to-day project operations serving as the Functional/Domain expert on the project team.
Provides quality oversight on deliverables prepared by the project team before submitting to client.
Adept at identifying, quantifying, and managing risk to project delivery.
Provides quality assurance on project documents and client deliverables including knowledge repository management.
Builds and motivating teams by helping individuals maximize their potential. Conducts team engagement reviews and mentors resources.

Communication
Serves as the primary day-to-day client and team contact for the project.
Facilitates client working sessions and leads recurring project status meetings.
Serves as the liaison between internal/external teams and keeps all parties well informed of relevant project updated, decisions, actions, issues and risks.
Organized and structured in written and oral communications with an ability to level the communications appropriately for the target audience (from internal team communications to C-level client presentations).
Demonstrated ability to set and manage client expectations. Develops long lasting trusted advisor relationships with clients.

Technical Understanding
Understands leading edge Web application technologies including, but not limited to, Rich Internet Application (RIA) technology, mobile applications, and n-tier architectures.
Experience in one of more of the following solution sets: Corporate Sites, Consumer Sites, B2B Sites, RIA/Web 2.0 Applications, Employee Portals, and Marketing Platforms.
Understands the elements of User Experience and the application and benefits of a User-Centered Design process in the delivery of solutions.
Maintains a leading edge understanding of new and emerging technologies and their potential application at the client.

Financial Management

Experience bidding and executing Time and Materials and Firm Fixed Price contracts.
Responsible for time reporting and subsequent client invoicing and collections.
Responsible for project and project accounting using client and Roundarch processes and tools as required per the client environment.
Accurately forecasts revenue, profitability, margins, billing, and resource utilization.
Utilizes the pricing model in estimates and proposals. Tracks project progress vs. plan using our Financial Tracker.

Business Development
Identifies business development "add-on" sales opportunities at the current client.
Leads proposal efforts including project approach, solution design, resource planning, and cost estimation.
Effectively conveys the Roundarch brand and capabilities in both written and verbal business development conversations.

REQUIRED EXPERIENCE/SKILLS
Bachelors degree
8+ years professional experience in consulting with at least 2 years experience in a project / program management role.
Consulting experience delivering web channel solutions at an enterprise scale.
Understanding of user experience design and
Experience serving as the functional subject matter expert on projects based on previous experience and/or the ability to quickly learn and become the resident expert.
Demonstrated experience managing design and technical teams.

NICE TO HAVE
PMI certification
Financial Services or Government / DoD experience
MBA or Masters degree in Information Technologies

If qualified and interested in this position, please call 312.424.0300 and reference job# 5645

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Posted on Wednesday, November 18, 2009 permalink.

IT Project Manager IV- Riverwoods, Contract to Hire, 5633

Responsible for managing all aspects of a diverse, very complex IT project or multiple IT projects, including project planning, execution, timing, functionality, quality and cost. Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met.

Communicates with end-users to provide timely and accurate information and status updates. Projects involve multiple disciplines in the IT function; individuals who manage projects exclusively in one aspect of IT, such as ERP implementation or applications development, should be matched to the specific position for that specialty.
Typically requires eight to ten years of related experience.

If qualified and interested in this position, please call 312.424.0300 and reference job#5633

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Posted on Thursday, November 12, 2009 permalink.

Technical Security Director- Chicago, Direct, 5617

Technical Security Director

Summary: Reporting directly to the Chief Technology Officer, the Technical Director will work with the organization to develop standards.

Qualifications:

  • Bachelor’s degree required, Master’s degree preferred;
  • Minimum 10-12 years of data security experience. CISSP and/or CISM certifications a plus.
  • Direct payment card industry experience and experience in implementing the PCI Data Security Standard
  • Strong oral and written communication skills;
  • A blend of curiosity, creativity, persistence, commitment, passion and optimism;
  • Knowledge of technology and payment industry trends, industry participants and leaders;
  • Methodical and organized; able to manage multiple opportunities, projects, and partners concurrently;
  • Proven ability to work with diverse stakeholders.

If qualified and interested in this position, please call 312.424.0300 and reference job#5617

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Posted on Monday, November 9, 2009 permalink.

Project Manager- Riverwoods, Contract, 5567

Project Manager

Responsible for managing all aspects of a diverse, very complex IT project or multiple IT projects, including project planning, execution, timing, functionality, quality and cost. Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met. Communicates with end-users to provide timely and accurate information and status updates.

Projects involve multiple disciplines in the IT function; individuals who manage projects exclusively in one aspect of IT, such as ERP implementation or applications development, should be matched to the specific position for that specialty.
Typically requires eight to ten years of related experience.

If qualified and interested in this position, please call 312.424.0300 and reference job#5567

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Posted on Wednesday, October 21, 2009 permalink.

BA / PM- Riverwoods, Contract to hire, 5413

BA/PM

Under direction formulate solutions to business problems. Define systems scope and objectives through research combined with a basic understanding of business systems and industry requirements. Develop or modify procedures to solve complex problems within information systems. Analyze business and user needs, document requirements, and revise existing system logic difficulties as necessary. Manage IT projects in a team environment.

Other responsibilities include:

· Provide business analysis and project management to deliver software product development including system analysis, documentation of business and technical system processes and procedures, project management of system development and deployment for remediation.
· Provide application and process support and related applications and technologies.
· Work with managers & business owners to set priorities and coordinate work effort with application developers and/or infrastructure team.
· Interact with business community and other IT teams to analyze/clarify business processes to define functional requirements.
· Work with developers on multiple projects, support Quality Assurance team with defining and documenting test scripts/cases, facilitate functional and integration testing with business users.
· Manage communication plans and deployment planning logistics for the product applications which might involve user experience assessment and/or internal end user training and testing.
· Participate in data modeling and data mapping process with developers, DBA, and business data owners.
· Responsible for defining report specifications and some report development.
· Perform ad-hoc data analysis as required by management or users.
· Work closely with other IT team members/groups within the organization in the planning, design, acquisition, configuration and implementation of complex application systems.
· Works under general supervision and may provide specific guidance to others on complex assignments.

Requirements (Knowledge, Skills and Abilities):
· Over 5 years of direct experience in IT product application development and support.
· BA/BS degree in Computer Science, Information Systems or equivalent.
· PMI certification or willing to pursue requirements for certification a plus.
· Proficient in IT environment, IT methodology, CMMi, PLC, SDLC, RAD, LSS …in project development life cycle.
· Demonstrated experience in business analysis and project management with web sites, web applications, client application, work flow and enterprise applications support and development, large scaled project management, business process engineering, team management and working experience with web and client applications, Portal Framework, Syndication Feeds, etc are required.
· Experience with data analysis and modeling concepts with RDBMS and/or OLAP.
· Knowledge of data mining tools and report writing skills/ability is required.
· Knowledge of IT technology in system & application architecture: n-tier client server architecture, web architecture, open sources technology, .NET, J2EE, programming languages, operation systems, database solutions and peripheral technology.
· The ability to keep abreast of new and emerging technology is important in the job.
· Ability to work well with people from many different disciplines with varying degrees of technical experience
· Ability to take initiative and ownership of projects by working independently as well as in a team environment.
· Ability to effectively prioritize and execute tasks.
· Proven problem-solving skills including diagnostic, research, absorb and retain information quickly in a wide range of technical issues
· Excellent written & verbal communication with the ability to document issues and resolution, training material, FAQ, etc…
· Keen attention to detail.
· Exceptional Customer Service orientation with the interpersonal skills, with a focus on rapport-building, listening, questioning skills and delivering information in a friendly manner to customers.

If qualified and interested in this position, please call 312.424.0300 and reference job#5413

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Posted on Monday, October 19, 2009 permalink.

PM - App Dev Project- Chicago, Contract, 5562

The PM will lead this project to keep in on scope and in budget. The will start by working with the business (internal) gathering user requirements and then lead the development of the application.

They are building a Web App for their Marketing team. It's built on Java.

They are having the project kickoff meeting on August 18/19 so this will move quickly once its put in Beeline.

If qualified and interested in this position, please call 312.424.0300 and reference job#5562

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Posted on Friday, October 16, 2009 permalink.

BA/Functional Analyst- Chicago, Direct, 5552

BA/Functional Analyst


Position Overview

A Functional Analyst works across a project team having a variety of roles and responsibilities. Functional Analysts must be intelligent analytical problem solvers with strong written and verbal communication skills. Candidates must be self-starters, able to quickly learn and practically apply new knowledge in a fast-paced client driven environment.

As a Functional Analyst you must have:

  • A sound understanding of requirements gathering processes, tools, and templates.
  • A thorough understanding of functional, regression, and quality assurance testing.
  • The ability to create use cases, requirements traceability matrix, functional design documents, and test scripts with minimal direction and support from team lead or manager.
  • Functional Analysts work closely with Functional Leads and Project Managers to drive requirement definition, prioritization and contribute to project scoping estimates.
  • They must be comfortable working with a variety of teams/individuals including User Experience, Creative, Technical, and Program Management.

Responsibilities

  • Helps to determine the approach and methodology that best suits the task requirements and client environment.
  • Effectively applies methodologies and tools to project delivery.
  • Serves as a Functional/Domain expert on the project team.
  • Contributes to a variety of deliverables and may manage a single activity or stream of work.
  • Adept at identifying, quantifying, and managing risk to project delivery.
  • Extrapolate core project requirements based on client needs and translates to project documentation.
  • Ability to define a problem, possible conclusions and present options for mitigation.
  • The ability to execute test scripts and document test results with minimal direction from team lead or project manager Communication
  • Actively contribute to client working sessions.
  • Organized and structured in written and oral communications. Technical Understanding
  • Experience in one of more of the following solution sets: Corporate Sites, Consumer Sites, B2B Sites, RIA/Web 2.0 Applications, Employee Portals, and Marketing Platforms.
  • Understands the elements of User Experience and the application and benefits of a User-Centered Design process in the delivery of solutions.
  • Maintains a cursory understanding of new and emerging technologies and their potential application at a client.

Required Experience/Skills

  • Bachelors degree
  • 3+ years professional experience in consulting with at least 2 years experience as a Functional Analyst.
  • Consulting experience delivering web channel solutions at an enterprise scale.
  • Understanding of user experience design and Rich Internet Applications
  • Experience serving as the functional subject matter expert on projects based on previous experience and/or the ability to quickly learn and become the resident expert.

Nice to Have

  • Financial Services or Government Experience
  • CAPM Certification

If qualified and interested in this position, please call 312.424.0300 and reference job#5552

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PM Business Process - Hoffman Estates, Contract, 5544

The Business Process Lead is responsible for guiding the design and implementation of PMO processes for the various Business Units working with the PMO team. The process design needs to be done in consideration to the available tools in place. As business needs \ system requirements are identified, this position works closely with subject matter experts and Business Units leadership, assisting them in analyzing and solving problems by identifying alternatives and selecting optimal solutions.

Part of the analysis ensures that Information Systems activities and processes associated with each solution are integrated, aligned, and consistent across for a Business Unit and across the corporation where applicable. In addition the Business Process Lead assist with all change management activities planning related to the implementation of the new processes.

Work with Business Units and project manager to clarify scope of work.
Coordinates with teams and business leaders to identify, analyze, and implement areas of process improvement to serve teams.
Facilitate process discovery session (As-Is)
Facilitate to be design discussion and requirements gathering.
Create process documentation and designs.
Execute root cause analysis, evaluation, and actions based on evaluation results.
Collaborates with department resources to create and maintain deliverables associated with Project Definition, Analysis, Design, Testing, and rollout.

If qualified and interested in this position, please call 312.424.0300 and reference job#5544

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Posted on Monday, October 12, 2009 permalink.

Business Process Outsourcing Manager (Content/Publishing)- Riverwoods, Contract, 5526

Business Process Outsourcing Manager (Content/Publishing)

Responsible for managing some aspects of a Service Domain for services being provided by an External Service Provider (ESP), or managing all aspects of smaller ESP agreements and contracts. Utilizes knowledge to resolve issues and ensure Service Domain goals and requirements are met. Acts as the liaison for communications and escalation management between the ESP and with the end-users receiving the Services. Evaluates the effectiveness of ESP performance in support of end-user Services Responsible for analysis, reporting, dashboards, measurements and methodologie. Expected to perform in a Project Management role for the Service Domain. Typically requires eight to ten years of related experience.

Summary of the Role: The position will help develop a strategy for offshore sourcing of content processing services. The position will evaluate the current offshoring scenario to standardize the sourcing process, rationalize pricing structures, develop a preferred vendor program, implement a vendor performance management framework and recommend a vendor consolidation strategy.

Responsibilities include:
* Analyze the offshored content services and develop an approach for rate card normalization for a set of common services (Data conversion, Pre-Press etc.)
* Identify additional offshoring opportunities in the Content Supply Chain
* Conduct rate negotiation discussions with vendors and amend the contracts to reflect the new rates
* Standardize the sourcing processes by establishing templates for work requests, SOWs. Implement standard MSAs for improved operations management and greater legal protection.
* Develop a strategy to drive optimal content vendor mix, syndicate with the business units and implement a preferred vendor program through structured o RFP process o Contractual processes o Create SoWs, review internally and with vendors to implement transition to preferred vendor structure
* Implement a vendor performance management framework through SLAs, Risk/Reward models
* Account for and report on utilization of content offshore vendors
* Implement Industry best practices in content offshoring

Content Experience & Educational background:
* Bachelor’s degree (Engineering degree preferred)
* MBA or Equivalent degree preferred
* Demonstrated experience in Vendor Rationalization initiatives in Content Management outsourcing and offshoring
* Management Consulting background preferred
* 10+ years of Publishing and Content Management experience
* 5+ years of experience in managing large offshore programs in Content supply chain. Other Domain skills, Soft Skills & Certifications
* Experience in the Professional Publishing Industry
* Experience in global sourcing and supplier performance management
* Strong communication skills, written and verbal
* Experience leading multi-location consulting engagements
* Problem solving and analytical skills
* Ability to resolve conflicts and gain consensus through collaboration
* Ability to work with senior management and in a matrix environment

Preferred
* PMP Certification (preferred)
* CPM, CSMP certification (preferred)

Looking for someone who has set up offshore plans for a Company in the past.

If qualified and interested in this position, please call 312.424.0300 and reference job# 5526

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Posted on Wednesday, October 7, 2009 permalink.

Business Process Outsourcing IT- Riverwoods, Contract, 5520

Business Process Outsourcing IT

Looking for someone who has set up offshore plans for a Company in the past.
The position will help consolidate IT vendors in North America and help expand offshoring in Europe.

Responsibilities include:
· Develop a vendor consolidation strategy for Offshore IT services
· Develop a charter and a detailed plan for rationalizing IT Vendors in North America business units to an optimal number
· Develop a preferred vendor program
· Syndicate approach with the business units
· Lead the implementation of the program including
o Working with business units to develop scope of work for RFP
o Writing the RFP and conducting the RFP process
o Evaluating the responses and facilitating the selection process
o Leading Contract negotiations
o Creation of SoWs (including review with BUs and vendors)
o Work with BUs to develop and syndicate transition plans
· Implement a vendor performance management framework through SLAs, Risk/Reward models
· Develop a framework to report on utilization of IT offshore vendors

Outsourcing Experience & Educational background:
· Bachelor’s degree (Engineering degree preferred)
· MBA or Equivalent degree preferred
· Demonstrated experience in Vendor Rationalization initiatives in Application Development and Maintenance outsourcing and offshoring
· Management Consulting background preferred
· 15+ years of IT experience including IT procurement
· 5+ years of experience in managing large offshore programs
· 5+ Experience in IT procurement and creating or responding to large RFPs
· 5+ Experience in contracts including documenting SoWs, negotiations with customers
· Experience with sourcing tools such as Emptoris.

Other Domain skills, Soft Skills & Certifications
· Experience in software applications and online product development
· Strong communication skills – written and verbal
· Problem solving and analytical skills
· Ability to resolve conflicts and gain consensus through collaboration
· Ability to work with senior management and in a matrix environment

Preferred
· PMP Certification
· CPM or CSMP certification

If qualified and interested in this position, please call 312.424.0300 and reference job#5520

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Posted on Monday, September 28, 2009 permalink.

GMI Manager- Chicago, Direct, 5473

GMI Manager

Brief Description:
The successful candidate will focus on deliver of client needs and day to day support of the global application environment. The candidate will work closely with global technology lead and operations teams to delivery systemic improvements and take a lead role in setting strategic direction.
Coordination with local and global teams to ensure continued stability of the production system. Partnership with the team to set global strategies, day to day project management to ensure timely and effective delivery of priority tasks.


Qualifications:
Detailed Description:
· SunGard GMI application experience
· Proven ability to work independently
· Hands on experience with Futures clearing infrastructure
· Distribute application experience beneficial
· Experience working with GMI processes and core data structures

Technical Skills:
OCL, DB2, RPG, MQ, ILE, SQL,
Strong SQL skills
MSProject; Visio; MS PowerPoint

If qualified and interested in this position, please call 312.424.0300 and reference job# 5473

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Posted on Wednesday, September 16, 2009 permalink.

PM - Technical- Chicago, Direct, 5460

Seeking a Technical Project Manager. Must have experience with full SDLC, experience running technical projects and managing technical resources.

Must have a degree in IT/IS. Must have experience managing projects in a true Agile environment. This is a client facing role, so must have great communication and presentation skills.

This is a permanent position. Location is Downtown.

If qualified and interested in this position, please call 312.424.0300 and reference job# 5460

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Posted on Friday, September 11, 2009 permalink.

PM - Technical- Chicago, Direct, 5459

PM - Technical

Seeking a Technical Project Manager. Must have experience with full SDLC, experience running technical projects and managing technical resources.

Must have a degree in IT/IS. Must have experience managing projects in a true Agile environment. This is a client facing role, so must have great communication and presentation skills.

This is a permanent position. Location is Downtown.

If qualified and interested in this position, please call 312.424.0300 and reference job# 5459

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PM - Creative/Interactive- Chicago, Direct, 5458

Seeking a Project Manager with creative agency experience. Must have experience managing projects and communicating between creative and technical teams. Must have demonstrated experience with and knowledgeof the print production process OR the interactive development life cycle.

Must have the following:
Experience working closely within an agency creative team, and enthusiasm for working within the creative process. Professional maturity -- ability to work well with difficult people. Strong communication skills. Positive, upbeat presentation.

This is a permanent position. Location is Downtown.

If qualified and interested in this position, please call 312.424.0300 and reference job# 5458

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PM - Functional- Chicago, Direct, 5457

Project Managers provide day-to-day strategic and tactical leadership for the delivery team on client engagements. Scope of responsibilities span the entire project lifecycle from planning to initiation through execution and tracking and then closing. Managers are responsible for client satisfaction, project delivery, project financials, and team development.
Within the discipline of Project Management, Managers apply industry standards, best practices, and specific methodologies and tools in the delivery of projects. Managers must be intelligent problem solvers with strong written and verbal communication skills.

Candidates must be self-starters, able to quickly learn and practically apply new knowledge in a fast-paced client driven environment. Managers lead by example and emulate Core Values in the leadership of teams.
Managers work closely with Engagement Directors on a project providing project oversight, client management and securing new opportunities within an existing account relationship. Managers are expected to contribute to the larger community providing thought leadership and developing / refining processes and tools.

RESPONSIBILITIES
Project Management
Determines the project approach and methodology that best suits the task requirements and client environment. Demonstrated understanding and experience with a variety of methodologies from Agile to Waterfall.
Effectively applies methodologies and tools to project delivery.
Estimation and planning resulting in project plans and detailed project tracking controls.
Identifies and secures resources (internal and contract resources as needed) to provide the right mix of expertise and skills for the project.
Manages day-to-day project operations serving as the Functional/Domain expert on the project team.
Provides quality oversight on deliverables prepared by the project team before submitting to client.
Adept at identifying, quantifying, and managing risk to project delivery.
Provides quality assurance on project documents and client deliverables including knowledge repository management.
Builds and motivating teams by helping individuals maximize their potential. Conducts team engagement reviews and mentors resources. Communication
Serves as the primary day-to-day client and team contact for the project.
Facilitates client working sessions and leads recurring project status meetings.
Serves as the liaison between internal/external teams and keeps all parties well informed of relevant project updated, decisions, actions, issues and risks.
Organized and structured in written and oral communications with an ability to level the communications appropriately for the target audience (from internal team communications to C-level client presentations).
Demonstrated ability to set and manage client expectations. Develops long lasting trusted advisor relationships with clients. Technical Understanding
Understands leading edge Web application technologies including, but not limited to, Rich Internet Application (RIA) technology, mobile applications, and n-tier architectures.
Experience in one of more of the following solution sets: Corporate Sites, Consumer Sites, B2B Sites, RIA/Web 2.0 Applications, Employee Portals, and Marketing Platforms.
Understands the elements of User Experience and the application and benefits of a User-Centered Design process in the delivery of solutions.
Maintains a leading edge understanding of new and emerging technologies and their potential application at the client. Financial Management
Experience bidding and executing Time and Materials and Firm Fixed Price contracts.
Responsible for time reporting and subsequent client invoicing and collections.
Responsible for project and project accounting using client and Roundarch processes and tools as required per the client environment.
Accurately forecasts revenue, profitability, margins, billing, and resource utilization.
Utilizes the pricing model in estimates and proposals. Tracks project progress vs. plan using our Financial Tracker. Business Development
Identifies business development "add-on" sales opportunities at the current client.
Leads proposal efforts including project approach, solution design, resource planning, and cost estimation.
Effectively conveys the Roundarch brand and capabilities in both written and verbal business development conversations.

REQUIRED EXPERIENCE/SKILLS
Bachelors degree
8+ years professional experience in consulting with at least 2 years experience in a project / program management role.
Consulting experience delivering web channel solutions at an enterprise scale.
Understanding of user experience design and
Experience serving as the functional subject matter expert on projects based on previous experience and/or the ability to quickly learn and become the resident expert.
Demonstrated experience managing design and technical teams. NICE TO HAVE
PMI certification
Financial Services or Government / DoD experience
MBA or Masters degree in Information Technologies

If qualified and interested in this position, please call 312.424.0300 and reference job# 5457

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Front End Development Manager- Chicago, Direct, 5439

Front End Development Manager

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The ideal candidate should be able to quickly hand-code clean HTML markup and CSS from Photoshop comps and wireframes and have a strong understanding of interaction design and user-centered design methods and practices. Our team is a motivated group of cross-functional team members who work hard every day to improve the user experience.

What will you be doing?
Create clean, precise, browser-compatible code and reusable code libraries
Program Web sites using XHTML/HTML, CSS and XML, including semantic markup practices and table-less designs
Turn business and user requirements into elegant user interfaces and compelling interactive experiences
Create cutting-edge code that align with the architecture of the sites while enhancing the user experience
Oversee some great folks that every now and again need a little direction and gentile push.

Qualifications
Team Lead / Management experience coding to W3C standards with XHTML, HTML, DHTML, CSS, XML, RSS, JavaScript, AJAX and other related interactive technologies
Strong XHTML/HTML, CSS and XML programming skills, including semantic markup practices and table-less designs
Proficiency in Flash, Adobe Photoshop/Image Ready and Adobe Illustrator (or equivalent Macromedia software)
The ability to review/create clean, precise browser-compatible code and reusable code libraries
Knowledge to turn business and user requirements into elegant user interfaces and compelling interactive experiences
A comprehensive online portfolio
Excellent communication skills and a respect for other perspectives
Expert conflict resolution skills, with the ability to negotiate with stakeholders
Organized, self-directed, efficient and able to prioritize and manage multiple tasks across multiple projects, under tight deadlines

Big plus if you have:
Agile development environments
Web site localization issues and Web accessibility standards
IBM Web Sphere, JSP, Swing, Struts, Jruby, Ruby and Rails (a definite asset, but not required)
Agency/design firms
Degree in marketing, visual communication, graphic arts, computer science or related area

If qualified and interested in this position, please call 312.424.0300 and reference job #5439

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Posted on Thursday, September 3, 2009 permalink.

Director of IT- Chicago, Direct, 5338

Addison Search is looking for an IT Director to join their team full time. The selected candidate will be managing a team of 3 people (2 help desk and 1 network administrator) and reporting into the VP of Clinical Operations. With proven success, within a year this candidate will become a part of the Executive Leadership Team, thus earning a CTO or VP of IT title.

Musts:
· Management experience in the healthcare field (3-7-10 direct reports like help desk, network admins and network engineers)
· Be a strategic thinker
· Someone who is proactive and can be trusted with getting the job done
· Able to translate technical terms into laymen’s
· EMR (Electronic Medical Record) experience
· HIPPA compliance experience
· Must have a high value on customer service
· Trustworthy
Nice to haves:
· Bilingual (Spanish)
· Prior experience in assisting a healthcare organization in becoming accredited with The Joint Commission
· Dentrix – (Dental compliance certification – like HIPPA for dentists)
· CARES ABOUT COMMUNITY OUTREACH AND THE NON PROFIT SECTOR

Please contact Aaron Spooner (312) 253-2179 to discuss

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Posted on Thursday, August 27, 2009 permalink.

Virtualization Program Manager- Riverwoods, Contract, 5419

Senior Program Manager

A global comapny is currently going through a large Data Center conversion of servers and is looking for a Senior Program Manager for a long term contract role. The ideal candidate has extensive experience in Infrastructure and Vitalization projects.
Can work remote!

Ideal candidate should be able to:
Reduced the numbers of Windows (HP) and UNIX (Solaris) servers by 20% through server vitalization utilizing Hypervisor.
Planned and executing the process of Solaris virtualization, creation of global and guest hosts (zones and containers).
Migrating applications from Windows Server 2000 and 2003 to Windows Server 2008 to exploit virtualization by utilizing VM Ware.
Worked with cross-functional teams to simplify the maintenance process of all servers through standardization of platforms - Windows Server 2008 and Sun Solaris 6.2 by implementation of General Principles & Processes as design by Company System Architects.
Migration projects with nearly 5,000 total applications.
Strategic planning and implementation system for Fortune 500 company.
Chaired multiple weekly cross-functional risk mitigation meetings detailing iteration status, project risks, mitigation solutions, pathway for issues escalation to leadership, critical implementation topics, and communication networks.
Facilitated internal and external User Acceptance Testing (UAT) decision tollgates, and pre-and post iteration meetings.
Prepared resource plans.
Created and administered budget.
Oversaw governance modeling and compliance.
Coordinated 50-100 employees

If qualified and interested in this position, please call 312.424.0300 and reference job #5419

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Posted on Wednesday, August 26, 2009 permalink.

PM / BA- Riverwoods, Contract to Hire, 5413

Job Summary:

Under direction formulate solutions to business problems. Define systems scope and objectives through research combined with a basic understanding of business systems and industry requirements. Develop or modify procedures to solve complex problems within information systems. Analyze business and user needs, document requirements, and revise existing system logic difficulties as necessary. Manage IT projects in a team environment. Other responsibilities include:

· Provide business analysis and project management to deliver software product development including system analysis, documentation of business and technical system processes and procedures, project management of system development and deployment for remediation.
· Provide application and process support and related applications and technologies.
· Work with managers & business owners to set priorities and coordinate work effort with application developers and/or infrastructure team.
· Interact with business community and other IT teams to analyze/clarify business processes to define functional requirements.
· Work with developers on multiple projects, support Quality Assurance team with defining and documenting test scripts/cases, facilitate functional and integration testing with business users.
· Manage communication plans and deployment planning logistics for the product applications which might involve user experience assessment and/or internal end user training and testing.
· Participate in data modeling and data mapping process with developers, DBA, and business data owners.
· Responsible for defining report specifications and some report development.
· Perform ad-hoc data analysis as required by management or users.
· Work closely with other IT team members/groups within the organization in the planning, design, acquisition, configuration and implementation of complex application systems.
· Works under general supervision and may provide specific guidance to others on complex assignments.

Requirements (Knowledge, Skills and Abilities):
· Over 5 years of direct experience in IT product application development and support.
· BA/BS degree in Computer Science, Information Systems or equivalent.
· PMI certification or willing to pursue requirements for certification a plus.
· Proficient in IT environment, IT methodology, CMMi, PLC, SDLC, RAD, LSS …in project development life cycle.
· Demonstrated experience in business analysis and project management with web sites, web applications, client application, work flow and enterprise applications support and development, large scaled project management, business process engineering, team management and working experience with web and client applications, Portal Framework, Syndication Feeds, etc are required.
· Experience with data analysis and modeling concepts with RDBMS and/or OLAP.
· Knowledge of data mining tools and report writing skills/ability is required.
· Knowledge of IT technology in system & application architecture: n-tier client server architecture, web architecture, open sources technology, .NET, J2EE, programming languages, operation systems, database solutions and peripheral technology.
· The ability to keep abreast of new and emerging technology is important in the job.
· Ability to work well with people from many different disciplines with varying degrees of technical experience
· Ability to take initiative and ownership of projects by working independently as well as in a team environment.
· Ability to effectively prioritize and execute tasks.
· Proven problem-solving skills including diagnostic, research, absorb and retain information quickly in a wide range of technical issues
· Excellent written & verbal communication with the ability to document issues and resolution, training material, FAQ, etc…
· Keen attention to detail.
· Exceptional Customer Service orientation with the interpersonal skills, with a focus on rapport-building, listening, questioning skills and delivering information in a friendly manner to customers.

If interested and qualified for this position, please call 312.424.0300 and reference job #5413

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Posted on Tuesday, August 25, 2009 permalink.


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