IT Jobs in Chicago IL

Helpdesk- OakBrook, Contract, 5874

Helpdesk

3 open helpdesk positions.

100% phone - they run a 24x7 / 365 helpdesk.
The current shifts to be filled are 10-6 and 9-5 (may require some weekends and some holidays).
6000 users
50-70 calls per shift
some AD (add/change)
VPN issues
Microsoft Platform (2007 and XP)
IE support, OS and Office support
Remedy ticket system
Ability to escalate issues to proper teams

Looks for: Some college, tech training and experience (a good mix of all).
Wants team players, with great personality and excellent phone skills.
Process: send resume, feedback with in 24hrs - one (1hr) group F2F iview scheduled within 24 hrs. - then HIRE!
Average contract length for her group is 12 months to 2 years

If qualified and interested in this position, please call 312.424.0300 and reference job#5874

Labels: Desktop-Support-Helpdesk

Posted on Friday, February 5, 2010 permalink.