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Desktop Support Level 1 Support- Chicago, Contract, 5956
Downtown client is looking for a Level 1 support staff membero Assist during strong password security rollout.
o Answer tickets and phone calls for staff that require assistance resetting their password.
o Limited to using self service password reset tools. Otherwise the call will be escalated.
o Would also backfill for Level 1 support when password reset calls calm down
§ Supporting Microsoft Office 2007
§ Blackberry devices running on a Blackberry Enterprise Server
If qualified and interested in this position, please call 312.424.0300 and reference job#5956
Labels: Desktop-Support-Helpdesk
Posted on Wednesday, February 24, 2010 permalink.
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